Frequently asked questions

Sign up and you are in. The Free plan starts you with 40 credits and asks for no card. Connect your Etsy shop in Settings and you can run your first listing the same day. From then on your balance is topped back up to 40 credits every month.

Yes! Sign up for the free plan and get 40 credits to explore the platform, no credit card required. Once your Etsy shop is connected, your balance is topped back up to 40 credits every month.

Most users are up and running within 30 minutes. Connect your Etsy store, create your first template, and start automating.

Every plan includes email support. Standard adds priority support.

Yes. Every paid plan can be billed monthly or yearly. On yearly billing you pay for 10 months and get 12, and your credits still refill every month rather than arriving all at once. Promo codes apply to monthly billing only.

Yes, while you are subscribed. Each renewal adds your monthly credits to what you have left, but only up to three times your monthly credits: 1,500 on Starter, 3,600 on Standard and 7,500 on Pro. At that ceiling a renewal adds nothing, and nothing you already have is taken away. If you move to a smaller plan, your balance is trimmed to that plan's ceiling when the change takes effect. Credit packs you buy are a separate balance that never expires, and you can use it while you are subscribed. If your subscription ends it is kept, frozen until you subscribe again.

Yes. Upgrades take effect immediately with prorated charges. Downgrades apply at your next billing cycle.

No plan caps your listings. What you spend is credits: about 10 for a listing built from an AI design, about 4 when you reuse a design you already have. Your plan's credits refill every month.

Upload your mockup templates and define placement coordinates. The system automatically places your designs on light and dark versions.

AI generates buyer-intent titles, compelling descriptions, and up to 13 optimized tags per listing based on your design and niche.

Up to 70 sizes and 70 colors, and up to 400 size and color combinations per listing. That 400 is Etsy's own limit for listings that price or code each combination separately, which is how we build them. The template form counts the combinations for you before you publish. Fulfillment mode generates the size and color SKUs automatically.

Yes. In the Design Library, select the designs you want and press Bulk Automate: you pick the template once and each design becomes its own listing. Publish them right away, save them as drafts, or drip-publish a few a day so your shop grows at a steady pace. Each design costs the same credits as a single run, and you can follow every run from the navbar counter or the automation queue.

The catalog started with t-shirts, hoodies and sweatshirts. It already goes further than that: unisex, women's, kids and baby cuts, long sleeves, V-necks, tanks and crewnecks. We are widening it beyond apparel as well, with drinkware, headwear, bags and home items being added, and embroidery joining printing so a design can be stitched rather than printed. The catalog page is the live list, so check there for what you can sell today.

Yes, we do not stop at the listing. A paid Etsy order syncs into your orders screen with the buyer's size and color already read off the order, and with the design attached when the listing was built here, so you are reviewing an order rather than rebuilding it. From there you pick a production partner and pay from your balance, and it goes into production. Before you pay you see the price broken down by item and shipping, and what your balance will be afterwards. An order you never place stays yours to print and ship on your own.

Yes. Every order carries a status you can read: new, being prepared by the production partner, shipped and on its way, then completed. A partner cannot mark an order shipped without entering a tracking number, so the moment it ships the number is on the order, with a copy button and its own tracking section. We also try to post it to your Etsy order for you, but Etsy restricts that for newer US shops and can refuse it. When it does, the order tells you to copy the number across yourself.

Every product carries its own base cost, and we price the catalog to compete with the print-on-demand services you already use. You do not have to take that on faith. The catalog page shows each product's price next to what the same blank costs elsewhere, before you even sign up, and the template form separates production cost from shipping cost and shows your profit and margin on every size, before you publish anything.

Secure OAuth connection using the official Etsy API. We never see or store your Etsy password. We hold only a revocable access token, which you can disconnect at any time from Settings.

Your data is hosted on enterprise-grade infrastructure (Supabase and Cloudflare) and encrypted in transit and at rest. We follow GDPR-aligned privacy practices, and you can export your data or disconnect your shop at any time.

Yes. Connect as many Etsy shops as you sell from, on any paid plan, and work them all from one listing screen. You can also copy a listing that already sells into another shop. On the Free plan you connect a shop too, but the listing manager opens too; what a paid plan adds there is updating many listings at once.

You can export your data anytime. Cancelling or deactivating your account keeps your data safe: designs, templates, orders, and settings are all retained, you can still sign in to view and download them, and you reactivate whenever you choose by picking a plan (never automatically). If you want your personal data permanently erased, contact support and we will process the request per our privacy policy.